Thank you for your prompt attention to the above order - ordered on 4/4/2011, delivered on 7/4/2011.
Dear Lenny, Kim and all involved,
My wife and I wish to thank you for the excellent customer service and follow up. You are one of the best organizations in Australia.
During every conversation with Kim, she was extremely professional, keeping her calm in trying situation. I have to commend you and Lenny for the professional attitude. When I came to pick up the bags from your Sydney location, I was greeted with a smile.
Please keep up the good work and continue to flourish. Australia needs more organizations like yours to bring its customer service standards up.
I will always remember to recommend your organization to all my contacts.
Just wanted to say a huge thanks for processing my order as promised and your understanding that we were traveling shortly, therefore, relied on the luggage being processed and delivered. The luggage was delivered yesterday. Everyone that I spoke with was very friendly and quite helpful which is a requirement in today's competitive business environment.
I have no hesitation in recommending LuggageGear
How do you get your wares so quickly to my address in WA? Well done, again :))
The last time I ordered something from you it took longer and you used a different courier.
We will be your life long customer.
Thank you the order arrived safely. The backpacks are in Qatar with their proud new owners (my mum and dad) and they will be put to good use in upcoming weeks through Morocco.
I look forward to more ordering with you in the future.
Have a great week