I just wanted to say a BIG thank you for my order. It arrived today after a very swift delivery and the bag, wallet and lock I bought are in perfect condition.
You offered the best prices for the products I wanted and the purchasing process was simple and stress-free. Hopefully my travels will be the same!
I purchased my first suitcase from you, about a year ago. Your prices and
range of luggage, couldn't be beat, so, because I'm a regular traveller, (who loves a great suitcase!) I've just been back and just purchased my
second case! I must say, the reason I'm contacting you is to commend
Luggagegear.com.au for it's easy and wonderful shopping process and great
range of products. Both times, my cases have arrived within days of
ordering them, both times, it was free delivery (which we all love) and both times, I got the exact case I was actually searching for AND at the cheapest
prices! I think I can safely say, I won't be shopping elsewhere for any
luggage, anymore! Your company is, by far, one of the best Australian web
shopping sites and as a regular internet shopper, that is a big plus!
Thank you to all the staff there, keep up the good work! Katerina,
I want to say that I am extremely happy with your service and your response to my query.
I am not much of an online guy especially when it comes to things that donít add up and to businesses that hide behind web addresses.
However your response and attention to my query was far beyond my expectations.
You responded it with exceptional service, and upfront honesty.
Thanks for the good work.
Iíll spread the word with our friends, and I wish your business the best for the future.
Keep it up and you canít go wrong.
I would like to let you know that I am very happy with my Antler suitcase and flight bag (havent used them as yet), and also your range of products, your customer service, and the delivery was excellent. Thankyou and am going to order another bag right now.
Dear Lenny, Kim and all involved,
My wife and I wish to thank you for the excellent customer service and follow up. You are one of the best organizations in Australia.
During every conversation with Kim, she was extremely professional, keeping her calm in trying situation. I have to commend you and Lenny for the professional attitude. When I came to pick up the bags from your Sydney location, I was greeted with a smile.
Please keep up the good work and continue to flourish. Australia needs more organizations like yours to bring its customer service standards up.
I will always remember to recommend your organization to all my contacts.