Hi, I ordered the Titan 4 wheel suitcase on Sunday.
I ended up speaking to a gentleman who was a great help and obviously pushed the order thru on Monday.
Suitcase turned up on Wednesday in time for my daughters birthday present.
Thank you so much this is the best service I have encountered in years and will tell all my friends where to get great luggage. Thanks again.
I wish to thank you for your prompt processing and delivery of my purchase which i collected from the post office today.
I must complement you and your staff on the efficient, communicative and attentive way the whole process was handled from start to finish. It was managed in a most professional way with information and answers being provided well in advance before I could even think of the question. You have obviously put a lot of time and effort into making the customer feel valued and special.
I will have no problem in recommending your services to anyone who may be thinking of shopping around for luggage items.
I want to say that I am extremely happy with your service and your response to my query.
I am not much of an online guy especially when it comes to things that donít add up and to businesses that hide behind web addresses.
However your response and attention to my query was far beyond my expectations.
You responded it with exceptional service, and upfront honesty.
Thanks for the good work.
Iíll spread the word with our friends, and I wish your business the best for the future.
Keep it up and you canít go wrong.
Just wanted to say a big thank you for the very quick and professional service. I received the bags yesterday and am very happy with them.