The Manager,
I wish to thank you for your prompt processing and delivery of my purchase which i collected from the post office today.
I must complement you and your staff on the efficient, communicative and attentive way the whole process was handled from start to finish. It was managed in a most professional way with information and answers being provided well in advance before I could even think of the question. You have obviously put a lot of time and effort into making the customer feel valued and special.
I will have no problem in recommending your services to anyone who may be thinking of shopping around for luggage items.

Cheers

Hi Belle

I want to say that I am extremely happy with your service and your response to my query.
I am not much of an online guy especially when it comes to things that don’t add up and to businesses that hide behind web addresses.

However your response and attention to my query was far beyond my expectations.

You responded it with exceptional service, and upfront honesty.

Thanks for the good work.
I’ll spread the word with our friends, and I wish your business the best for the future.
Keep it up and you can’t go wrong.

I purchased my first suitcase from you, about a year ago. Your prices and
range of luggage, couldn't be beat, so, because I'm a regular traveller, (who loves a great suitcase!) I've just been back and just purchased my
second case! I must say, the reason I'm contacting you is to commend
Luggagegear.com.au for it's easy and wonderful shopping process and great
range of products. Both times, my cases have arrived within days of
ordering them, both times, it was free delivery (which we all love) and both times, I got the exact case I was actually searching for AND at the cheapest
prices! I think I can safely say, I won't be shopping elsewhere for any
luggage, anymore! Your company is, by far, one of the best Australian web
shopping sites and as a regular internet shopper, that is a big plus!
Thank you to all the staff there, keep up the good work! Katerina,
Melbourne.

Samsonite bag was received as ordered and in excellent time. Thank you for your prompt service. Your company is why people are turning to internet shopping.
Will defintely be doing busines again.

To whom it may concern
I apologise for not thanking you for the excellent service, however my telephone line has been down and my internet out of action. The bag I ordered arrived prompty last week in 3 days and I am delighted with it. The information on line was accurate and very helpful.
I will certainly be recommending your service.
Thankyou to all concerned.