I purchased my first suitcase from you, about a year ago. Your prices and
range of luggage, couldn't be beat, so, because I'm a regular traveller, (who loves a great suitcase!) I've just been back and just purchased my
second case! I must say, the reason I'm contacting you is to commend
Luggagegear.com.au for it's easy and wonderful shopping process and great
range of products. Both times, my cases have arrived within days of
ordering them, both times, it was free delivery (which we all love) and both times, I got the exact case I was actually searching for AND at the cheapest
prices! I think I can safely say, I won't be shopping elsewhere for any
luggage, anymore! Your company is, by far, one of the best Australian web
shopping sites and as a regular internet shopper, that is a big plus!
Thank you to all the staff there, keep up the good work! Katerina,
I would just like to thank Erin and Luggage Gear for their excellent service and thoroughness.
I called yesterday to inquire about express shipping on a Caribee Cosmic X1600 sleeping bag. The originally requested item was out of stock at the supplier but after receiving several follow-up phone calls I was set up with an X1300 sleeping bag that will suit my needs. It was dispatched on express post yesterday and I received it today.
Overall I have been very pleased with the level of service provided and will be shopping with you in the future.
Just wanted to say a big thank you for the very quick and professional service. I received the bags yesterday and am very happy with them.
Dear Lenny, Kim and all involved,
My wife and I wish to thank you for the excellent customer service and follow up. You are one of the best organizations in Australia.
During every conversation with Kim, she was extremely professional, keeping her calm in trying situation. I have to commend you and Lenny for the professional attitude. When I came to pick up the bags from your Sydney location, I was greeted with a smile.
Please keep up the good work and continue to flourish. Australia needs more organizations like yours to bring its customer service standards up.
I will always remember to recommend your organization to all my contacts.
I just wanted to say a BIG thank you for my order. It arrived today after a very swift delivery and the bag, wallet and lock I bought are in perfect condition.
You offered the best prices for the products I wanted and the purchasing process was simple and stress-free. Hopefully my travels will be the same!