Hi just wanted to say how i love your customer feedback and how easy your website is to navigate and the fact that you offer so many payment options ....
I would just like to thank Erin and Luggage Gear for their excellent service and thoroughness.
I called yesterday to inquire about express shipping on a Caribee Cosmic X1600 sleeping bag. The originally requested item was out of stock at the supplier but after receiving several follow-up phone calls I was set up with an X1300 sleeping bag that will suit my needs. It was dispatched on express post yesterday and I received it today.
Overall I have been very pleased with the level of service provided and will be shopping with you in the future.
Cases received yesterday. Just like to thank you for your excellent service.
We will certainly recommend you to our friends & we will look you up when we need more luggage.
Please let me congratulate you on my recent purchase of the Hedgren Bag.
After my numerous 'annoying' phone calls to you, due to me being a new nervous online purchaser, the bag
has arrived today at 8.30am. I am delighted and excited with my purchase.
The service you gave me has been amazing. Within two days I am holding my bag. Beats travelling 40 minutes
to my nearest retailer (who did not have the design I required in stock anyway....)
I will certainly be recommending your Online Store to my friends.
Tuff Dome tent arrived 9am in excellent condition.
Thankyou for your promt handling of my order.