I wish to thank you for your prompt processing and delivery of my purchase which i collected from the post office today.
I must complement you and your staff on the efficient, communicative and attentive way the whole process was handled from start to finish. It was managed in a most professional way with information and answers being provided well in advance before I could even think of the question. You have obviously put a lot of time and effort into making the customer feel valued and special.
I will have no problem in recommending your services to anyone who may be thinking of shopping around for luggage items.
I would just like to thank Erin and Luggage Gear for their excellent service and thoroughness.
I called yesterday to inquire about express shipping on a Caribee Cosmic X1600 sleeping bag. The originally requested item was out of stock at the supplier but after receiving several follow-up phone calls I was set up with an X1300 sleeping bag that will suit my needs. It was dispatched on express post yesterday and I received it today.
Overall I have been very pleased with the level of service provided and will be shopping with you in the future.
DA Palmer wrote...
Samsonite bag was received as ordered and in excellent time. Thank you for your prompt service. Your company is why people are turning to internet shopping.
Will defintely be doing busines again.
I just want to thank you for your fantastic service and products. I tried to place an order Sunday morning, being a newy at on line shopping i accidently placed my order twice, tried to cancel it got my self very stressed. Your company rang me 1/2 an hour later to help me . I couldn't believe the promt service i got considering it was Sunday as well. You helped me place my order and i received it on the following Thursday in perfect condition.
I will definitely use this site again and throughly recommend to anyone.
Ordered Wenger laptop bag on Wheels on Saturday, received it today Tuesday morning. Awesome service, and a great bag - Thanks