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Luggage and Suitcases

Privacy Statement

Your Personal Information

LuggageGear, Stores and Internet is the owner of the information collected on this site. We will not sell or rent this information, nor will we share it in ways different from what is disclosed in this statement unless you consent.

Cookies and IP Addresses

LuggageGear is firmly committed to customer privacy. We use your IP address simply to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information. We use cookies to keep track of your shopping cart and for other purposes like personalizing the site. If you set your browser to reject cookies the site will not be able to recognise your cart, your account, or any personalisation.

External Links

This site contains links to other Web sites. LuggageGear is not responsible for the privacy practices or the content of such sites.

Address Information

Our site uses an order form for you to request information, products and services. We collect your contact information, including, but not limited to, addresses, email addresses, phone numbers, and financial information. Collected information is used for the benefit of LuggageGear to send information to customers about orders, about our company, to send promotional material. This information is also used for billing and to contact you when necessary.

Customer information is considered to be an asset of LuggageGear, and as such may be transferred to another company as part of an acquisition of LuggageGear.

Promotional Material

We reserve the ability to run contests or send promotional materialon from our site in which we may ask for contact information (typically an email address) and demographic information. We may use this information to send promotional material about LuggageGear products and services. You may also receive a newsletter outlining new products and information relating to what’s hot in the industry at the moment. If you do not want to receive such material you may unsubscribe from this service at any time.

Changes in Information

You may view your order information at any time by logging in to View My Order Status from our home page at LuggageGear. Use your order number and email address to log in. Should you wish to change or amend anything, please contact our call centre on 1300 851 423.

Security Information

This Web site takes every precaution to protect our users' information.

When you send sensitive information (such as your credit card number) to us via our order form, that information is encrypted and protected with 128-bit SSL certificate, the current industry-standard encryption protocol. When you are on such an SSL-protected page, a picture of a closed lock appears at the bottom or top of some Web browsers. At other times this lock appears open. Another way to tell if you are on a secure page is to look at the address or URL of the page. (Look in the address box or right-click on the page and select "Properties".) These secure SSL-encrypted pages have URLs that start with https:// instead of http://.

If you have any questions about security at our Web site, send an email via our contact page

Legal Disclaimer

We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or to comply with a legal process served on our Web site.