I was so impressed to see that my suitcase was on board with a driver this morning and I did receive it an hour or so ago.
Thank you so much and I will be recommending your services and your huge range to all that I know – whether they need luggage or not!
Thank you for your prompt attention to the above order - ordered on 4/4/2011, delivered on 7/4/2011.
Dear Lenny, Kim and all involved,
My wife and I wish to thank you for the excellent customer service and follow up. You are one of the best organizations in Australia.
During every conversation with Kim, she was extremely professional, keeping her calm in trying situation. I have to commend you and Lenny for the professional attitude. When I came to pick up the bags from your Sydney location, I was greeted with a smile.
Please keep up the good work and continue to flourish. Australia needs more organizations like yours to bring its customer service standards up.
I will always remember to recommend your organization to all my contacts.
Hi. I've just received my order and wanted to let you know that I'm extremely happy with your service. The transaction was easy, I was able to track my item and best of all, the parcel arrived in super quick time !
Thanks guys and gals for such great customer service. I will definately recommend you to family and friends.
Cases received yesterday. Just like to thank you for your excellent service.
We will certainly recommend you to our friends & we will look you up when we need more luggage.