Dear Lenny, Kim and all involved,
My wife and I wish to thank you for the excellent customer service and follow up. You are one of the best organizations in Australia.
During every conversation with Kim, she was extremely professional, keeping her calm in trying situation. I have to commend you and Lenny for the professional attitude. When I came to pick up the bags from your Sydney location, I was greeted with a smile.
Please keep up the good work and continue to flourish. Australia needs more organizations like yours to bring its customer service standards up.
I will always remember to recommend your organization to all my contacts.
I would like to thank you very much,for your prompt service.
I placed an order on Saturday,and received on Tuesday wow!!!
how is that for service.
I certainly will be buying from you again.
Once again thanks very much.
Just a thank you for your great service. The cases were here very quickly and Peter was very patient with my queries and change of mind with the colour. Would use you again and highly recommend. Thanks.
I was so impressed to see that my suitcase was on board with a driver this morning and I did receive it an hour or so ago.
Thank you so much and I will be recommending your services and your huge range to all that I know – whether they need luggage or not!
I just wanted to say a BIG thank you for my order. It arrived today after a very swift delivery and the bag, wallet and lock I bought are in perfect condition.
You offered the best prices for the products I wanted and the purchasing process was simple and stress-free. Hopefully my travels will be the same!